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Thailand’s Clampdown on Internet Traffic

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Internet monitoring laws introduced four years ago were designed to root out online fraud and boost e-commerce in this tropical Buddhist kingdom

 

BANGKOK—Global companies are growing increasingly worried that Thailand’s recent clampdown on Internet traffic might drag down the country’s economic potential and make it more difficult to expand here.

Internet monitoring laws introduced four years ago were designed to root out online fraud and boost e-commerce in this tropical Buddhist kingdom. But critics say the legislation is being used to police the Web for political content. That is starting to alarm investors, including a key industry group that includes such global names as Google Inc., Yahoo Inc. and eBay Inc., many of which operate here.

The Internet has had a big impact in Thailand, which is Southeast Asia’s second-largest economy and a major hub for multinational investors. Thais can buy groceries and order pizzas online, and many also have taken to the Web to weigh in on the country’s coups, riots and other political upheavals.

Thai authorities say some people overstep the line and break the country’s strict laws prohibiting criticism of 83-year-old monarch King Bhumibol Adulyadej and his family. There’s been a jump in prosecutions in recent years, undermining the country’s democratic credentials, analysts and free-speech activists say.

The Internet industry is particularly worried about a case involving Thai webmaster Chiranuch Premchaiporn. Ms. Chiranuch, 44 years old, is on trial for allegedly violating Thailand’s Computer-Related Offenses Act by being too slow to delete antiroyal messages at a popular Web forum she runs. She faces 20 years in prison if she is convicted, and denies the charges against her.

Other businesses fear they, too, could fall end up in prosecutors’ sights, chilling the growth of online commerce.

Chiranuch Premchaiporn, seen in November, was charged with violating Thailand's Computer-Related Offenses Act.

“By holding an intermediary liable for the actions of its users, this case could set a dangerous precedent and have a significant long-term impact on Thailand’s economy,” the Asia Internet Coalition said recently. The group, based in Hong Kong was founded last year by Google, Yahoo, eBay, Nokia Corp. and Microsoft Corp.’s Skype unit to lobby on Internet policy issues around Asia.

“Changing the way the Internet works in Thailand by denying intermediaries the protections they are granted in most countries around the world could have a significant detrimental impact,” the group said, without quantifying the economic toll of the stringent laws. The member companies declined to comment beyond the coalition’s statement.

One provision of the Computer-Related Offenses Act requires companies to collect and store computer traffic for 90 days. “The hardware and software required to store all computer traffic would be extremely costly,” said Sawatree Suksri, a professor of Internet and media law at Bangkok’s Thammasat University.

Some chambers of commerce in Thailand hold private briefing sessions about the risks involved in conducting any kind of online business here.

“It’s deeply ironic that a law whose stated aim is to create stable e-commerce environment is achieving completely the opposite result,” said Tyrell Haberkorn, a research fellow at Australian National University in Canberra who follows Internet issues in Southeast Asia.

Songkran Taechanrong, a spokesman at the Ministry of Information and Communications Technology, defended the use of the law and played down its economic costs. The law, he said, “defends against criminal activity such as credit-card fraud, and this helps promote online business.”

Thailand’s complex relationship with the Internet is mirrored across other parts of Asia as governments look for ways to cope with more people going online. As broadband connections and mobile Internet services spread, countries such as Vietnam and China frequently block access to social-networking sites such as Facebook and the Twitter microblogging site.

The Internet has had a big impact in Thailand, which is Southeast Asia's second-largest economy and a major hub for multinational investors

A former U.S. ambassador to Hanoi, Michael Michalak, warned in 2009 that restricting Facebook could disrupt mushrooming commerce between business people in Vietnam and the U.S. Other countries, such as Malaysia, take a different approach by eschewing Internet-specific statutes but invoking other sedition laws to regulate what happens online.

Thailand, though, has struggled more than most to come to grips with the Internet. Once a beacon for democracy in Southeast Asia and one of the oldest treaty signatories with the U.S., Thailand in recent years has seen a wave of political unrest.

The success of populist politicians—such as former leader Thaksin Shinawatra and his youngest sister, current Premier Yingluck Shinawatra—has increased tensions in a country where military leaders and royalist civil servants traditionally held sway. Both sides have used the Internet to win hearts and minds as they debate Thailand’s direction.

Political analysts said the country’s political and military leaders are competing to demonstrate loyalty to King Bhumibol by prosecuting people who allegedly post critical comments online, even though the king himself has said Thais should be able to discuss the role of the monarchy without fear of arrest.

Ms. Yingluck’s recently elected populist government is stepping up prosecutions under the country’s laws governing computer crimes and lèse-majesté, or crimes against the sovereign. Deputy Prime Minister Chalerm Yubumrung is heading a new 40-member “war room” to monitor antiroyal messages conveyed over the Internet. Government officials also are training online monitors to flag any disrespectful comments they find while surfing the Web.

The country’s attorney general’s office sent 36 lèse-majesté cases to prosecutors last year. That was double the number sent to court in 2005.

A former government official, Jakrapob Penkair, fled the country to avoid prosecution under the law while a Thailand-born American, Joe Gordon, has been charged for, among other things, posting a link on his blog to a banned biography of King Bhumibol. He has denied the charges.

Some 75,000 websites were blocked last year, 57,000 of them for containing material considered disrespectful to the monarchy, according to i-Law, a local group which monitors Internet censorship in Thailand. In 2007, when Thailand’s dragnet ramped up sharply, officials blocked YouTube after some users posted videos making fun of King Bhumibol.

The number of people accused of violating the Computer-Related Offenses Act by allegedly using the Internet to spread antimonarchy sentiments is stacking up, too.

Police last week arrested local computer programmer Surapak Phuchaisaeng for posting allegedly defamatory comments about the monarchy on his Facebook page. Mr. Surapak, who hasn’t been charged, has denied insulting King Bhumibol.

“There’s a real sense among people that they are being watched, and it’s changing the way people look at the Internet,” said Prof. Haberkorn, of Australian National University.

James Hookway at [email protected]

Clouds Looming Over New Computer Crimes Act

The proposed new Computer Crimes Act, which will supersede the 2007 Computer Crimes Act, has been introduced in an attempt to fill loopholes in the current legislation.

The new draft is aimed at those who perpetrate offenses and who have previously evaded liability. But there are concerns over whether the new law would be overly zealous in handing out harsh punishment to all offending parties, regardless of the severity of the crime involved.

Although the draft Act has similarities to the current Computer Crimes Act, there are new key sections that have been introduced, including definitions for “system administrator” and “Board” under Section 4. There have also been important additions to Sections 16 and 25 of the law, which detail offenses relating to any person who is found to be copying another person’s computer data and the penalties for possessing child pornography.

Section 16 of the draft has caused particular concern among the media, service providers, webmasters, companies, and even students, university professors, and other users because it stipulates that “copying” another person’s computer data will now be deemed a criminal offense.

This article analyzes Section 16 and highlights the possible repercussions of the proposed additions.

Section 16 of the draft provides that “any person who copies another person’s computer data illegally, in a manner that is likely to cause damage to such other person, shall be punished with imprisonment of not more than three years, or a fine not more than 50,000 baht, or both”.

The definition of “computer data” refers to data, statements, or sets of instructions (including electronic data) that are contained in a computer system, the output of which may be processed by a computer system, according to the Law of Electronic Transactions.

But the draft does not provide a definition for “copying”. As a result, “copying” could be interpreted to mean copying data, materials, or downloading a file from the internet, regardless of whether such material is copyrighted. Even accessing the internet and having temporary storage caches in a computer without consent could be deemed an offense. Such copying offenses will carry a maximum penalty of three years’ imprisonment.

The provision of Section 16 in regard to “illegally copying another person’s computer data, in a manner that is likely to cause damage to another person” is relatively broad in terms of its interpretation of the scope of an act that is “likely to cause damage”.

Copying or downloading text materials or images from the internet would seem to be a common everyday occurrence. Under the Thai Copyright Act, if materials or images are copyrighted, any copying or downloading of such materials or images from the internet will be regarded as reproduction, which requires permission from the copyright owner. Otherwise, it will be regarded as an infringement of the exclusive rights of the copyright owner.

But the Thai Copyright Act acknowledges certain exceptions, including the fair use exception for infringements such as “research or study of the work, which is not for profit” or “reproduction, adaption, exhibition, or making available such materials by a teacher for teaching purposes, when not done for profit”. The fair use exception can be applied provided that:

  1. Such use of the copyrighted work does not conflict with normal exploitation of such work by the copyright holder; and
  2. It does not unreasonably prejudice the legitimate interests of the copyright holder.

The definition of a “system administrator” in the draft Act refers to a person “who has the right to access computer systems which provide services to permit others to access the internet, or to enable parties to connect by means of a computer system, regardless of whether this administration is for his or her own benefit or for the benefit of other persons.”

Internet service providers usually set up their automatic backup proxy servers when providing internet services to users. When accessing web browsers, the servers or computers will temporarily store information to allow quicker access to the internet. By having the information stored temporarily in such caches, the system administrator can unknowingly cause damage to other persons, and thus could face liability under Section 16, even without intending to use or knowing that the information is stored in the caches. The system administrator that is responsible for the computer system would face half the penalty under Section 16, which is an imprisonment term of 18 months, a fine of 25,000 baht, or both.

Under the provisions of Section 16 and the definition of “system administrator”, any user, internet service provider, or system administrator who has previously enjoyed copyright exemption could now be held liable under the new proposed draft.

It is likely that Section 16 will require further clarification before its promulgation, particularly the definition of the term “copying” and the scope of actions that will be specifically deemed an offense under the new Computer Crimes Act.

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PepsiCo Reduces Revenue Projections As North American Snacks And Key International Markets Underperform.

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(VOR News) – In the third quarter of this year, Pepsi’s net income was $2.93 billion, which is equivalent to $2.13 per share. This was attributed to the company.

This is in stark contrast to net income of $3.09 billion, which is equivalent to $2.24 per share, during the same period in the previous year. The company’s earnings per share were $2.31 when expenses were excluded.

Net sales decreased by 0.6%, totaling $23.32 billion. Organic sales increased by 1.3% during the quarter when the effects of acquisitions, divestitures, and currency changes are excluded.

Pepsi’s beverage sales fell this quarter.

The most recent report indicates that the beverage and food sectors of the organization experienced a 2% decline in volume. Consumers of all income levels are demonstrating a change in their purchasing habits, as indicated by CEOs’ statements from the previous quarter.

Pepsi’s entire volume was adversely affected by the lackluster demand they encountered in North America. An increasing number of Americans are becoming more frugal, reducing the number of snacks they ingest, and reducing the number of times they purchase at convenience stores.

Furthermore, Laguarta observed that the increase in sales was partially attributed to the election that occurred in Mexico during the month of June.

The most significant decrease in volume was experienced by Quaker Foods North America, which was 13%. In December, the company announced its initial recall in response to a potential salmonella infection.

Due to the probability of an illness, the recall was extended in January. Pepsi officially closed a plant that was implicated in the recalls in June, despite the fact that manufacturing had already been halted.

Jamie Caulfield, the Chief Financial Officer of Pepsi and Laguarta, has indicated that the recalls are beginning to have a lessening effect.

Frito-Lay experienced a 1.5% decline in volume in North America. The company has been striving to improve the value it offers to consumers and the accessibility of its snack line, which includes SunChips, Cheetos, and Stacy’s pita chips, in the retail establishments where it is sold.

Despite the fact that the category as a whole has slowed down in comparison to the results of previous years, the level of activity within the division is progressively increasing.

Pepsi executives issued a statement in which they stated that “Salty and savory snacks have underperformed year-to-date after outperforming packaged food categories in previous years.”

Pepsi will spend more on Doritos and Tostitos in the fall and winter before football season.

The company is currently promoting incentive packets for Tostitos and Ruffles, which contain twenty percent more chips than the standard package.

Pepsi is expanding its product line in order to more effectively target individuals who are health-conscious. The business announced its intention to acquire Siete Foods for a total of $1.2 billion approximately one week ago. The restaurant serves Mexican-American cuisine, which is typically modified to meet the dietary needs of a diverse clientele.

The beverage segment of Pepsi in North America experienced a three percent decrease in volume. Despite the fact that the demand for energy drinks, such as Pepsi’s Rockstar, has decreased as a result of consumers visiting convenience stores, the sales of well-known brands such as Gatorade and Pepsi have seen an increase throughout the quarter.

Laguarta expressed his opinion to the analysts during the company’s conference call, asserting, “I am of the opinion that it is a component of the economic cycle that we are currently experiencing, and that it will reverse itself in the future, once consumers feel better.”

Additionally, it has been noted that the food and beverage markets of South Asia, the Middle East, Latin America, and Africa have experienced a decline in sales volume. The company cut its forecast for organic revenue for the entire year on Tuesday due to the business’s second consecutive quarter of lower-than-anticipated sales.

The company’s performance during the quarter was adversely affected by the Quaker Foods North America recalls, the decrease in demand in the United States, and the interruptions that occurred in specific international markets, as per the statements made by Chief Executive Officer Ramon Laguarta.

Pepsi has revised its forecast for organic sales in 2024, shifting from a 4% growth rate to a low single-digit growth rate. The company reiterated its expectation that the core constant currency profitability per share will increase by a minimum of 8% in comparison to the previous year.

The company’s shares declined by less than one percent during premarket trading. The following discrepancies between the company’s report and the projections of Wall Street were identified by LSEG in a survey of analysts:

SOURCE: CNBC

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Old National Bank And Infosys Broaden Their Strategic Partnership.

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Old National Bank And Infosys Broaden Their Strategic Partnership.

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Infosys

(VOR News) – Old National Bank, a commercial bank with its headquarters in the Midwest, and Infosys, a firm that specializes in information technology, have recently entered into a strategic expansion of their link, which has been in place for the past four years.

This expansion is more likely to take place sooner rather than later, with the likelihood being higher.

For the purpose of making it possible for Old National Bank to make use of the services, solutions, and platforms that are offered by Infosys, the objective of this expansion is to make it possible for the bank to transform its operations and processes through the application of automation and GenAI, as well as to change significant business areas.

This lets the bank leverage Infosys’ services, solutions, and platforms.

Old National Bank Chairman and CEO Jim Ryan said, “At Old National, we are committed to creating exceptional experiences for both our customers and our fellow employees.”

This statement is applicable to Old National Bank. Infosys is carefully managing the business process innovations that it is putting us through, putting a strong emphasis on efficiency and value growth throughout the process to ensure that it is carried out efficiently.

This is a routine occurrence throughout the entire operation. Because of Infosys’ dedication to our development and success, we are incredibly appreciative of the assistance they have provided.

Old National has been receiving assistance from Infosys in the process of updating its digital environment since the year 2020, according to the aforementioned company.

Ever since that time, the company has been providing assistance. The provision of this assistance has been accomplished through the utilization of a model that is not only powerful but also capable of functioning on its own power.

Infosys currently ranks Old National thirty-first out of the top thirty US banks.

This ranking is based on the fact that Old National is the nation’s largest banking corporation.

It is estimated that the total value of the company’s assets is approximately fifty-three billion dollars, while the assets that are currently being managed by the organization are valued at thirty billion dollars.

Dennis Gada, the Executive Vice President and Global Head of Banking and Financial Services, stated that “Old National Bank and Infosys possess a robust cultural and strategic alignment in the development, management, and enhancement of enterprise-scale solutions to transform the bank’s operations and facilitate growth.”

This remark referenced the exceptional cultural and strategic synergy between the two organizations. Dennis Gada is the one who asserted this claim. This was articulated explicitly concerning the exceptional cultural congruence and strategy alignment of the two organizations.

We are pleased to announce that the implementation of Infosys Topaz will substantially expedite the transformation of Old National Bank’s business processes and customer service protocols. We are exceedingly enthusiastic about this matter. We are quite thrilled about this specific component of the scenario.

Medium-sized banks operating regionally will continue to benefit from our substantial expertise in the sector, technology, and operations. This specific market segment of Infosys will persist in benefiting from our extensive experience. This phenomenon will enable this market sector to sustain substantial growth and efficiency benefits.

SOURCE: THBL

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American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

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Qantas Airways Apologizes After R-Rated Film Reportedly Airs On Every Screen During Flight

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American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

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water

The largest regulated water and wastewater utility company in the United States stated Monday that it had been the target of a cyberattack, forcing the company to halt invoicing to consumers.

water

American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

American Water, based in New Jersey and serving over 14 million people in 14 states and 18 military facilities, said it learned of the unauthorized activity on Thursday and quickly took precautions, including shutting down certain systems. The business does not believe the attack had an impact on its facilities or operations and said employees were working “around the clock” to determine the origin and scale of the attack.

water

The corporation stated that it has alerted legal enforcement and is cooperating with them. It also stated that consumers will not be charged late fees while its systems are unavailable.

According to their website, American Water operates over 500 water and wastewater systems in around 1,700 communities across California, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia, and West Virginia.

SOURCE | AP

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